Personal Data Protection Policy
As a legal and customer-oriented platform, we make sure your personal data is protected at all times so you could have the most pleasurable experience possible. We also understand that you might want to know which exact data is being gathered and how it’s used, so this information is described in detail below and applies to the entire platform, including the BC Game app.
Collected Personal Data
When you play games, bet, or interact in other way with BC Game, the platform may gather the following types of personal data:
- Cookies (according to our Сookie Policy);
- Your email address, username, BC Game ID, and account status;
- Device information, such as the serial number of the device, the kind of browser, and other identifying information.
- Contact details that include your mailing address, phone number, email address, and name;
- Bank account information, cryptocurrency wallet addresses, transaction histories, and billing information;
- Device trust ratings, fraud detection indicators, and KYC (Know Your Customer) verification;
- Information about platform activities, such as past gaming sessions, browsing habits, interactions, and diagnostic reports;
- Government-issued identity may be requested in accordance with certain requirements;
- Extra data you provide like email correspondence with BC Game support, social media exchanges, and survey answers.
We may occasionally gather sensitive personal data like political opinions, religious views, trade union membership, health information, racial or ethnic origin, and suspected criminal background. This data is only gathered when required for identity verification, fraud prevention, or legal compliance, and always in line with relevant laws. Your information is securely stored on our protected servers so you can be sure your data is held accurately.
Use of Personal Data
We use your personal information only for very important purposes such as analytics, enhancing security, and improving your experience, including but not limited to the following examples:
- Deep analysis: carrying out research and analyzing user preferences and system’s flaws with the aim of improving services;
- User Account Management & Assistance: creating, verifying, and managing user accounts, providing support to ensure an optimal experience for all users;
- Security & Fraud Detection: Fraudulent activity detection and prevention, protection against unauthorized access to user accounts, and following AML practices accordingly;
- Legal & Regulatory Compliance: Compliance with all legal requirements, response to regulatory queries, assurance that the terms of service of the platform are in line with applicable laws and regulations;
- Improvement of the platform and performance: In failing systems or processes, continuously building innovation based on user experiences, improving user interfaces, leveraging data to make insights into optimizing overall platform performance and user satisfaction;
- Engagement & Communication with the User: Providing essential transactional updates, security notifications, actual promotional content based on user’s preferences, and responding to user inquiries in a very quick time to keep the user base informed and engaged.
We value your privacy and shall never use your contact information to spam or any other unsolicited messages.
Server Protection Policy
We place a high priority on the security and integrity of any data passing through our website and platform. Our primary methods for ensuring strong data protection are listed below:
- Data Encryption: To guarantee total secrecy, all financial and personal information is encrypted both during transmission and storage;
- Advanced Security Protocols: We prevent any unwanted access through state-of-the-art firewalls, multi-layered security systems, and real-time intrusion detection technology;
- Principle of Strict Access: Only authorized staff should have access to personal information, and all activities are tracked and periodically reviewed for compliance;
- Continuous Security Audits: We do broad regular security audits to proactively find weaknesses and ensure that we continue strengthening our security.
International Data Transfer
We believe in the protection of your data as paramount and confidentiality a core value. Your information is never disclosed to any unauthorized third party unless it is required by law. BC Game abides by strict protocols to follow legal processes that involve disclosure under such law. It is only a valid legal request that will make us cooperate with law enforcement agencies, and we will do everything possible to protect your privacy in such a process.
Deleting Personal User Data
You always have the right to request to delete your personal data from the BC Game systems. To ask to erase your personal information, contact the BC Game support via any convenient method.